Question 1

How do I create a personalized book for my child?

Accepted Answer

Creating a personalized book is easy! Select a story template, add it to your cart, and checkout. Your dedicated customer representative will contact you via email. Alternatively, email us at [orders@magicpicturestory.com](mailto:orders@magicpicturestory.com) with your order number, child's name, and a few photos. Our AI will then generate a unique, magical tale featuring your child.

Question 2

Is it possible to send the personalized book as a gift?

Accepted Answer

Yes, our personalized books make amazing gifts! You can send the book directly to the recipient's doorstep.

Question 3

Can I get a refund for my custom book?

Accepted Answer

Yes, you can get a refund for your custom book. After purchase, you'll receive a book preview via email. You can either proceed with the book production or cancel the order for a full refund. Once you approve, the order becomes non-refundable due to its customized nature.

Question 4

What is the production time for a personalized book?

Accepted Answer

Producing a personalized book generally takes 2-3 business days. This includes collecting images, training the AI model, getting the first draft approved, and completing the book. Printing and shipping take an additional 6-10 business days for free delivery or 4-7 days for express delivery.

Question 5

What are the best photo tips for my child's personalized book?

Accepted Answer

To get the best photos for your child's personalized book, follow these tips:

1. **Number of Photos:** Provide around 10 photos for lifelike visuals.
2. **Clear Face Images:** Ensure your child's face is clearly visible without accessories like sunglasses or hats.
3. **Upper Body Shots:** Photos from the waist up work best.
4. **Variety of Backgrounds and Expressions:** Include photos with different settings and facial expressions (smiling, thoughtful, excited).

These tips will help the AI create stunning, personalized images for your child's adventure. Our team reviews the images to ensure high quality, and your dedicated staff member will contact you if any adjustments are needed.

Question 6

Is my data safe?

Accepted Answer

Absolutely. Your privacy is a top priority! The photos and personal data are used only to create the book and are securely stored. All models are created and used in private execution areas that are not shared with any third party. We do not share any part of your information with any third party. Our printing partners share the same policy.

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