FAQ

Creating your personalized book is simple and fun! 1. Choose Your Story Select your favorite story template, add it to your cart, and complete checkout. 2. Upload Photos & Details After purchase, you’ll receive access to our secure upload form where you can submit your child’s name and photos. 3. We Take Care of the Magic A dedicated team member will contact you via email to guide you through the process and confirm everything looks perfect. Prefer email? You can also send your order number, child’s name, and photos directly to orders@magicpicturestory.com.(mailto:orders@magicpicturestory.com) 4. Your Story Comes to Life Our AI creates a unique, magical tale featuring your child as the hero, beautifully personalized and ready to print.

From the time you order there are 3 stages, production, printing and shipping. From the moment you place your order, your book goes through three stages: production, printing, and shipping. Production: Creating your personalized book typically takes 1–2 business days after you upload your child’s photos. Printing & Shipping: • Free delivery: 6–10 business days • Express delivery: 4–7 business days Delivery times may vary slightly depending on your location. Once your order is placed, a dedicated team member will contact you, they can provide an estimated delivery date so you know exactly when to expect your book.

Yes, our personalized books make amazing gifts! You can send the book directly to the recipient's doorstep.

Yes, you can get a refund for your custom book. After purchase, you'll receive a book preview via email. You can either proceed with the book production or cancel the order for a full refund. Once you approve, the order becomes non-refundable due to its customized nature.

To get the best photos for your child's personalized book, follow these tips: 1. **Number of Photos:** Provide around 10 photos for lifelike visuals. 2. **Clear Face Images:** Ensure your child's face is clearly visible without accessories like sunglasses or hats. 3. **Upper Body Shots:** Photos from the waist up work best. 4. **Variety of Backgrounds and Expressions:** Include photos with different settings and facial expressions (smiling, thoughtful, excited). These tips will help the AI create stunning, personalized images for your child's adventure. Our team reviews the images to ensure high quality, and your dedicated staff member will contact you if any adjustments are needed.

Absolutely. Your privacy is a top priority! The photos and personal data are used only to create the book and are securely stored. All models are created and used in private execution areas that are not shared with any third party. We do not share any part of your information with any third party. Our printing partners share the same policy.